Horizon Inn values the privacy and security of our guests. Operating in Zimbabwe, we are dedicated to conform to the regulations set by the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) and the Hotel Association of Zimbabwe. The policy guides us on how we collect, use, disclose, and protect your personal information during and after your stay with us.
1. Collection of Personal Information:
During your reservation process and throughout your stay with, we may collect certain personal information from you. This may include but is not limited to
– Full name
– Contact details (phone number, email address)
– Passport or ID card details
– Credit card information for payment processing
2. Use of Personal Information:
We will only use your personal information for specific purposes related to providing you with accommodation services at Horizon Inn. These purposes may include:
– Processing reservations and check-ins/check-outs
– Managing guest preferences and requests
– Facilitating communication with guests regarding their stay
– Ensuring compliance with legal obligations imposed by regulatory authorities
3. Disclosure of Personal Information:
We understand the importance of safeguarding your personal information. We will not disclose or share any personally identifiable information without obtaining consent from you unless required by law or authorized by relevant regulatory authorities.
4. Data Security Measure:
We have implemented appropriate technical and organizational measures to protect against unauthorized access, loss, misuse or alteration of personal data under our control.
5. Retention Period:
We will retain your personal data only for as long as necessary to fulfil the purpose outlined in this policy unless a longer retention period is required or permitted by the law.
6. Guest Rights Regarding Personal Data:
As a guest staying at Horizon Inn in Zimbabwe, you have certain rights concerning your personal data including but not limited to accessing, correcting, updating or deleting it upon request.